Privacy Policy

Last updated August 31, 2026

This Privacy Policy explains how dollsklls.com collects, uses, shares and protects personal information when you browse, shop, create an account or contact us.

PurposeUse data to operate the store and fulfill orders.
SecurityApply safeguards appropriate to the information handled.
ClarityExplain our practices in understandable language.
ChoiceOffer available communication, cookie and privacy controls.
RetentionKeep information only as long as needed or legally required.

Scope

This policy applies to personal information processed through dollsklls.com, its checkout, customer account, customer service communications and related online services.

Information We Collect

  • Identifiers and contact details: name, email, phone number, billing and shipping addresses and IP address.
  • Order and commercial information: products viewed or purchased, returns, gift cards and transaction history.
  • Payment information: payment tokens and limited payment details supplied by payment providers; full card data is generally handled by the payment processor.
  • Device and activity information: browser, device, cookies, pages viewed, interactions and approximate location derived from IP.
  • Communications: messages, reviews, support requests and information you choose to submit.

How We Use Information

  • Process payments, fulfill orders, deliver updates and manage returns.
  • Create and secure accounts, verify identity and provide customer support.
  • Personalize products, content and marketing where permitted.
  • Measure website performance, debug errors and improve services.
  • Prevent fraud, abuse and security incidents.
  • Comply with law, enforce terms and protect customers and the store.

Sources

We collect information directly from you, automatically through the site and cookies, and from service providers such as Shopify, payment processors, delivery carriers, analytics providers and marketing platforms.

How We Disclose Information

Information may be disclosed to service providers that support commerce, payments, fulfillment, delivery, customer care, security, analytics and marketing; to affiliated businesses; during a corporate transaction; or to authorities where required or permitted by law. Providers are authorized to use information only for agreed services and legal obligations.

Targeted Advertising, Sale or Sharing

Some analytics and advertising technologies may be treated as a sale, sharing or use for targeted advertising under certain privacy laws. Where required, you can opt out through available cookie controls or the Your Privacy Choices page. We do not knowingly sell or share personal information of children under 16.

Your Rights

U.S. state privacy laws may give you rights to know, access, correct, delete or obtain a portable copy of information; to restrict certain processing; to opt out of targeted advertising or certain sales and sharing; and to appeal a decision. We will not discriminate against you for exercising an applicable right.

Verification & Authorized Agents

We may request information needed to verify your identity and authority. An authorized agent may be required to provide signed authorization and identity details. Information submitted for verification is used only to process the request.

Retention

We retain information for the period needed to provide services, maintain business and tax records, resolve disputes, prevent fraud and comply with law. Retention varies by record type and legal requirement.

Security

We use administrative, technical and physical safeguards designed to protect personal information. No internet transmission or storage system can be guaranteed completely secure.

Children

The site is not directed to children under 13, or a higher minimum age where required. We do not knowingly collect personal information from children in violation of applicable law. Contact us if you believe a child submitted information.

Your Choices

You can unsubscribe from marketing emails using the link in each message, manage cookies through available privacy controls and update certain account information after signing in. Some transactional communications are necessary to service an order or request.

Changes

We may update this policy. The revision date will appear at the top, and additional notice will be provided when required.

Contact

For privacy questions or requests, use Your Privacy Choices or email service@dollsklls.com.